Guest guide
Arrive prepared. Settle in gently.
Residential care works best when treatment, meals, rest, and daily routine can support one another. These notes help protect that rhythm throughout your stay.
01
Guest notes
Before you arrive
Practical guidance for a calm and uninterrupted course of care.
- Plan your stay so you can complete the full course prescribed by the physician without outside engagements.
- Guests who menstruate may wish to schedule their arrival just after a cycle to avoid delays to particular treatments. Please discuss individual needs with us in advance.
- Bring your current daily medicines, including medicines for blood pressure or diabetes. Do not reduce or stop them unless advised by a qualified clinician.
- Bring previous medical records, investigation reports, prescriptions, and a clear account of your medical history.
- Guests who need help with everyday routines should arrive with a companion or caretaker.
02
Guest notes
During treatment
Practical guidance for a calm and uninterrupted course of care.
- Please remain within the centre unless your physician or the care team advises otherwise.
- Avoid public engagements and outside activities until your treatment course is complete and you are discharged.
- Alcohol, tobacco, recreational drugs, and other intoxicants are not permitted at the centre.
- Please do not bring outside food. Meals are planned around each guest’s prescribed care and are provided by the centre.
- Some head treatments may require male guests to keep their hair short. We will discuss this with you beforehand if it applies.
03
Guest notes
What to bring
Practical guidance for a calm and uninterrupted course of care.
- All medicines you currently take, in their original packaging where possible.
- Medical reports, scans, laboratory results, prescriptions, and relevant discharge summaries.
- Comfortable, modest clothing suitable for a residential treatment stay.
- Personal essentials and, when needed, the support of a companion or caretaker.
Before booking
Have a medical or practical question?
Contact the centre before travelling if you need to discuss accessibility, a caretaker, current medicines, or possible dates.